FAQ & Legal for Teadora
Orders & Delivery
How do we ship our products?
- [Currently we need to check with shipping]
Rates for local postage?
- Depending on weight & packets purchase.
How long does the postage mail reach to you?
- 3 to 4 days depending (Local)
- 2 to 3 weeks depending (Oversea)
Rates for shipping?
- Shipping rates are calculated based on quantity, size and weight of items purchased.
Methods of payment accepted?
- Currently we only accept Bank Transfer/PAYNOW, Visa, Masters and Paypal only.
Do we ship overseas?
- We do ship worldwide, drop us a message or email.
Local Courier Service
How long does the delivery take?
- 1 to 2 days.
(To check with our driver schedule)
What the rate of courier service?
- $8.00 per trip.
Is it possible to change the delivery destination of the item I'm ordering?
- We are unable to change the shipping destination once confirmed.
How do I know if my item has been shipped?
- We will inform you once purchased item has been shipped out.
What happens if I notice that my personal details are incorrect after I have placed my order?
- Please contact us at to update your details.
How do we pack our items?
- We wrap our goods with bubble wrap before shipping.
Exchange and Refunds
If I do not like my purchase am I able to refund / exchange my purchase?
- We do not offer refunds or exchanges for goods sold.
Meet Up For Collection
WEEKDAYS AFTER 6PM
Hougang Ave 3
(For other timing, please check with us on our available schedule)
Hougang Ave 3
(Please message or email us to confirm!)